Privacy Policy
Data controller
The data controller for the personal data collected through this website is Anna Puigdollers Clínica Dermatológica, with registered address at Av. Diagonal 463, 4-1, 08036 Barcelona. For any question related to the processing of your personal data, you may contact us at [email protected].
What data we process and for what purpose
This website does not have forms that automatically collect personal data. When you contact us via WhatsApp, email or telephone to request information or book an appointment, we process the data you voluntarily provide to us (such as your name, your contact details and, where applicable, information relating to the reason for your enquiry) for the purpose of attending to your request, managing your appointment and answering your questions.
If, in the course of that communication, you voluntarily provide us with information relating to your health, such information will be processed exclusively for the purpose of providing you with the care requested, and your explicit consent will be deemed to have been given by the fact of voluntarily providing it to us.
Legal basis for processing
The legal basis for the processing of your data is the consent you give by contacting us, as well as, where applicable, the performance of the relationship established between you and the clinic for the provision of healthcare services.
Recipients
Your data is not shared with third parties, except where legally required. This website uses an embedded Google Maps map on the contact page; by interacting with that map, Google may process certain data in accordance with its own privacy policy, which you can consult at policies.google.com/privacy.
Data retention
Data provided through the contact channels (WhatsApp, email or telephone) will be kept for as long as necessary to attend to your request. Should a healthcare relationship be established, clinical documentation will be retained in accordance with the periods established by the applicable healthcare regulations.
Your rights
You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where applicable, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, you may request the restriction of the processing of your data, its portability, or exercise your right to object.
You may exercise these rights by email at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, aepd.es) if you consider that the processing of your data does not comply with current regulations.
Security measures
Anna Puigdollers Clínica Dermatológica adopts appropriate technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access.
Changes to this policy
This privacy policy may be updated to adapt to legislative developments or changes in the way we provide our services. We recommend that you review this page periodically.
